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Switching to Acmenet Questions

How do I make the switch to AcmeNet and cancel my existing Internet service?

Follow these simple steps to cancel your current service, make the smart choice and switch to AcmeNet.

When canceling your subscription with your current IPS, you should have the following information ready:

Your Member ID
Your name and mailing address
The telephone number associated with your account
The credit card or account number related to your account

Start enjoying all the quality services and savings with you new AcmeNet account!

Members can cancel over the phone, by fax, or by mail with the following ISP's. For your convenience we have provided you with all the necessary contact information to make the switch to AcmeNet.

When you call these provider follow the instructions to cancel your membership. Most of their representatives should be able to cancel your account within a few minutes. Make sure that you ask that a confirmation of your cancellation be faxed or mailed to your home address.

We have also included cancellation form you can use to fax or mail so you can use to it follow up with your current ISP just in case they forget to cancel your account as you requested them to do:

Here is the information you need:

Net Zero
Phone: 1-866-841-1442
Cancellation form.

America Online (AOL)
America Online
P.O Box 1600
Ogden UT 84402-9926
Phone: 1-888-265-8008
Fax: 1-801-622-7969
Cancellation form.

WorldNet (AT&T)
AT&T Worldnet Services
P.O. Box 1923
Morristown, NJ, 07962
Phone: 1-800-400-1447
Fax: 1-800-310-8129
Cancellation form.

Prodigy
Prodigy Communication
P.O. Box 203370
Austin, TX, 78720-3370
Phone: 1-800-213-0992
Cancellation form.
Members can cancel over the phone or by mail.

Peoplespc
P.O. Box 26909
San Francisco, CA 94126-0909
Phone: 1-888-587-9669
Cancellation form.

Local Net
Attention: Customer Service
325 Hampton Hill
Williamsville, NY 14221
Phone: 1-888-488-7265
Fax: 1-716-632-2745
Cancellation form.
Or to Email cancellation click below:
cancel@localnet.com

Juno
Phone: 1-888-839-JUNO
Cancellation form.

CompuServe
CompuServe
P.O. Box 28650
Jacksonville, FL 28650-8650
Phone: 1-800-848-8990
Fax: 1-904-357-7198
Cancellation form.

Microsoft Network (MSN)
MSN Internet Access
P.O. Box 249
North Bend, OR 97459-0249
Phone: 1-800-386-5550
Fax: 1-888-747-5857
Cancellation form.

EarthLink
Send certified letter to:
1375 Peachtree St., Level A
Atlanta, GA 30309
Phone: 1-800-719-4660
Cancellation form.


Netscape Member Services
PO Box 17180
Jacksonville, FL 32245-7180
Phone: 866-541-8233
Fax: 904-232-4900
Cancellation form.



  **Please remember to include your username and real name in your correspondence. The cancellation process is considered complete upon receipt of your written request and subsequent confirmation by LocalNet. Cancelled accounts are deactivated at the end of their current month's service.**